- FREE economy shipping on orders of $100 CAD or more (before taxes and shipping) in Canada excluding remote & difficult to serve locations.
- Orders below $100 are subject to a $10 economy shipping fee.
- All Canadian orders require 5-7 business days of processing time unless otherwise noted on the product page. US orders may take 2-5 weeks.*
- $16 express shipping is available in Canada, excluding remote and difficult to serve locations.
- FREE shipping in the United States for orders over $250 CAD. US Orders below $250 CAD are subject to a $20 shipping fee.
Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.
*Orders typically take up to 3 business days to be packaged and shipped from our warehouse. Please note that the shipping times indicated above are calculated based on the date the package leaves our warehouse, not from when you make the order. Days are measured in business days, not including weekends or holidays. US orders take longer to Hawaii, Alaska, military addresses and other non-standard addresses.
Remote Locations excluded from Free Shipping*
Most remote locations are locations that Canada Post refers to as “Air Stage Locations” – locations where mail must be airlifted more than 6 months of the year. Click here for a full list of postal codes ineligible for free economy shipping*. GreenBoutique.ca charges the following shipping charges on orders to remote locations:
- $29.99 shipping for orders under $99.99
- $49.99 shipping for orders between $100 and $249.99
- $74.99 shipping for orders between $250-499.99
- $99.99 shipping for orders between $500 and $749.99
- $149.99 shipping for orders between $750 and $999.99
- $199.99 shipping for orders of $1000+
* Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added. We are currently unable to accept returns from these select locations. If you have a problem with your order, please respond to any of your order update emails or contact us at firstname.lastname@example.org. Our customer care team will be happy to help!
- Clearance itmes
- Items which have been removed from their original packaging, assembled or modified
- Any items marked as non-returnable on the product page
*Please note that we are not the manufacturers of the products we sell. If you have a performance and/or warranty issue, or a general complaint with a product, please contact the manufacturer at the number on the packaging.
If you would like to make a return request, please email email@example.com with your order number (as quoted in the subject line of your “Order Update” emails), the item(s) that you would like to return, and the reason for the return. One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!